FAQ's

The FAQ's below are some common concerns of our clients before purchasing from our luxury hair collection.
If you have other questions, please just send it to sales@khiahair.co.za.

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Pre Sale Questions

We offer 100% Vietnamese Raw Hair, celebrated for its natural texture and exceptional durability.

We exclusively use High Definition Lace (HD Lace) for a natural and seamless look.

Yes, our raw hair can be bleached and dyed. We strongly recommend using a professional stylist to maintain quality.

Yes, all units are ready to wear.

Minimal shedding is normal with raw hair and is a sign of natural movement.


1) Gently detangle using a wide-tooth comb or fingers.
2) Wash with sulfate-free shampoo and conditioner.
3) Avoid excessive heat styling; always use heat protectant.


Readily available units are processed within 3-5 working days.
Pre-orders take 10–14 working days, depending on stock availability and the size of the order.

All sales are final. No refunds or exchanges.

Presale

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Unable to find satisfactory answers ? Contact Support