Custom Colour Unit

All orders are processed within& 3–5 business days.& We sincerely appreciate your understanding and patience as we ensure each order meets KHIA’s luxury quality standards.

If your package has been marked as “delivered”by the shipping service but you have not received it, please contact both the shipping carrier and our sales team within 5 days of the delivery update. This allows us to assist you promptly in locating your package. Please ensure that you provide the correct shipping address when placing your order, as KHIA Hair cannot be held liable for packages delivered to an incorrect address.

International Shipping

We proudly ship worldwide via DHL Express. Delivery times and shipping costs vary by destination and will be calculated at checkout. International customers are responsible for any customs duties, import taxes, or additional fees charged by their country’s customs office.

Please note that all sales are final. We do not offer refunds or exchanges once an order has been placed.

We kindly ask that you carefully review your order details, lengths, textures, and specifications before finalising your purchase.

We do our best to showcase the true colours of our products. However, due to differences in screen settings and lighting in photos or videos, the actual colour may vary slightly from what you see in pictures or videos. Thank you for your understanding!